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CONTACT US |
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E-mail:
Customer Service
Wholesale
Webmaster
Phone:
941.753.4801 (Retail)
941.753.5044 (Wholesale)
Fax:
970.797.1180
REFUND POLICY:
Upon Receipt of Product
Customer should immediately inspect product.
Damaged or missing product must be reported to Loralie Designs within 15 days of receipt. Loralie Designs will instruct customer on return procedures.
Loralie Designs will replace damaged or missing product free of charge (including S&H)
Defective Product
Product that contains defects or becomes defective, making the product partially or totally unusable, will be replaced free of charge (including S&H) within one year from the date of purchase. This does not include product damaged by customer or by other occurrences (see below). Customer should contact Loralie Designs for instructions on return procedures.
Software Damaged by Customer or other Occurrences
If your software is damaged due to accidents or other occurrences and you are in possession of your damaged software, contact Loralie Designs. After verifying purchase, Loralie Designs will instruct the customer on return procedures. Damaged software must be returned.
Loralie Designs will replace CD software for $20.00 (plus S&H). Payment must be made prior to shipping the replacement CD. The replacement CD will not include designs that have been discontinued and are no longer available.
Lost, Stolen, or otherwise Missing Product
Loralie Designs has no liability for lost, stolen, or otherwise missing product due to disasters (i.e. flood or fire) or other accidents. Loralie Designs will not replace product that cannot be returned to us. Customer should contact their insurance carrier. If requested, we will assist the customer by providing documentation of purchase.
SEND RETURNS TO:
Loralie Designs
3220 59th Drive East
Suite 103
Bradenton, FL 34203
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